Watch Service Information

Overhaul services and case/bracelet polishing are available for customers within the United States only.

If your watch requires one of these services and you are not local to Costa Mesa, please ship your watch to the following address:

TWC – The Watch Connection

3033 South Bristol Street

Suite 101

Costa Mesa, CA 92626

Please contact us before shipping your watch so we can assist you with the service request.

Local Walk-In Services Only

The following services are available in-store only at our Costa Mesa location:

  • Battery Replacement

  • Strap Changes

  • Bracelet Sizing


These services are offered as walk-in services for local customers.

Service Inquiries

For all service questions or to request an overhaul or polishing service, please contact:

Email: